How to care for the Roark Rug: regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition. For wool rugs, we recommend professional cleaning only.
Shipping
Orders are expected to ship within 5 business days. Made-to-order items may require additional lead time. For ETA inquiries on any made-to-order pieces, please email customerservice@marieflanigan.com.
Select rugs and lighting may incur a 20% restocking fee if returned unused, uninstalled, and in original packaging.
Non-Returnable Items:
Customized lighting and made-to-order items.
Furniture, artwork, mirrors, vintage items, sale items, and gift cards.
Damages/Incorrect Orders:
We carefully inspect items before shipment. If your order arrives damaged or incorrect, please inspect it upon receipt and notify us within 48 hours with photos of the item and its packaging. We will work promptly to resolve any issues.
