Once an order has been placed, it may not be able to be changed. If you would like to change an order or a ship to address, please contact our Customer Service Team at firstname.lastname@example.org. Include your order number and what you wish to change. Although we cannot guarantee we can change your order, we will do everything possible to assist. If the product is prepared for shipment, we will not be able to change the order or change the ship to address. We are unable to add additional items to any order.